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Insights for Cannabis Operators

Guides and strategies for managing vendors, recovering credits, and running smarter dispensary operations.

Case Studies 20

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Case Study
How We Recovered $2,340 in Co-Marketing Credits a Dispensary Didn't Know It Was Owed
A single vendor, one week of Metrc data, and $2,340 in credits that had been falling through the cracks for months.
Case Study
How a $4,873 Duplicate Invoice Got Caught in One Morning
A vendor sent the same invoice twice. The dispensary was about to pay it. ShelfSpace's Metrc verification caught it first.
Case Study
How One Vendor Switch Freed $27,350 in Trapped Inventory
One vendor transitioned from wholesale to consignment. The cash that was tied up in their product went back in the bank.
Case Study
15 Hours to 15 Minutes: Dispensary AP Case Study
A dispensary spent 15 hours a week on accounts payable. After ShelfSpace, it takes 15 minutes. Here's how managed AP eliminates back-office time drain.
Case Study
Buyer Cut Waste 23% With Sell-Through Data
A buyer stopped guessing on reorders. Sell-through and velocity data showed which SKUs to cut and which to double. Waste dropped 23% in two months.
Case Study
Owner Stopped Answering Vendor Emails
A dispensary owner was fielding 30+ vendor emails a week — payment status, invoice disputes, delivery questions. We took over. He hasn't answered one since.
Case Study
Consignment Turned a "No" Into $14,230
No dispensary would buy a new edible line wholesale. We structured a consignment deal. It sold $14,230 in the first 30 days at 52% margin.
Case Study
Dispensary Delivery Reconciliation: A Case Study
Spreadsheets can't catch shorted deliveries. See how one dispensary replaced manual reconciliation with Metrc-powered verification and caught 3 shortages in 14 days.
Case Study
Credit Recovery Lifted EBITDA 15%
A Massachusetts dispensary was leaving $83K/yr in vendor credits on the table. We pulled 90 days of Metrc data, found credits across 10 vendors, and lifted EBITDA 15%.
Case Study
Expiration Credits From a Vendor Agreement — $3,180 Recovered
A vendor agreement included 75% credit for expired product. 31 units expired. Nobody filed. ShelfSpace calculated $3,180, got approval, and applied it same cycle.
Case Study
$8,370 in Expired Product Returned at Zero Cost
Under wholesale, expired cannabis is a write-off. Under consignment, the vendor takes it back. One dispensary returned 47 expired units and lost nothing.
Case Study
We Caught 12 Wrong Invoices in One Month
We matched 80 invoices against Metrc delivery data at a two-location dispensary. 12 had wrong quantities. $7,340 in overpayments caught before checks went out.
Case Study
Every Vendor in One System
A dispensary was paying 12 non-cannabis vendors by personal check. ShelfSpace onboarded all of them in one week. One system for landlord, security, and everyone else.
Case Study
Cannabis AP to QuickBooks: Real-Time Sync
Every vendor payment, synced to QuickBooks the moment it clears. See how one dispensary eliminated double-entry and closed books 5 days faster each month.
Case Study
Return Credit Nobody Filed — $1,847 Recovered
23 defective units were returned in Metrc but nobody created a credit memo. ShelfSpace found it, built the memo, and recovered $1,847 in the first evaluation.
Case Study
Settlement Dispute Resolved in 24 Hours
A vendor claimed they were underpaid $1,800 on a consignment settlement. ShelfSpace pulled the data. The settlement was correct to the penny. Resolved in a day.
Case Study
AI Handles Vendor Emails for Dispensaries
A dispensary owner got 50+ vendor emails a week. ShelfiQ now handles 95% — payment status, delivery confirmations, credit inquiries — with live data. Here's how.
Case Study
Shorted Delivery Caught Before Payment
A vendor delivered 42 units but invoiced for 50. Metrc confirmed the shortage. ShelfSpace adjusted the payment and saved $1,140 before a check was cut.
Case Study
Vendor Portal Ends Payment Status Calls
Vendors called 30+ times a month asking "where's my check?" One dispensary gave them a portal instead. Payment calls dropped 90% in 30 days.
Case Study
Vendor Started Restocking From Settlement Data
A consignment vendor used their weekly settlement report to restock proactively. Stockouts dropped to zero in the first month. Just data.

Accounts Payable 13

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AP
Anatomy of a ShelfSpace AP Email Thread
See exactly how a vendor AR reminder gets answered — paid invoices listed, unpaid invoices dated, a Treasury contact added in one minute. Download the de-identified thread (PDF).
AP
Cannabis AP Software: ShelfSpace vs Stampli — What Dispensaries Actually Need
Stampli is great for generic AP. Cannabis dispensaries need Metrc integration, credit recovery, consignment, and Check 21 checks.
AP
QuickBooks Is Not an AP System. Here's What Cannabis Dispensaries Actually Need.
QuickBooks tracks your books. It doesn't verify invoices, recover credits, or pay vendors. Here's what's missing.
AP
BILL vs ShelfSpace: Why the Biggest AP Platform Doesn't Work for Cannabis
BILL is built for general business. Cannabis needs Metrc integration, credit recovery, and Check 21 checks.
AP
Cannabis Bank Bill Pay vs ShelfSpace — Moving Money ≠ Managing AP
Your bank moves the money. Nobody verifies the invoice, recovers the credit, or settles consignment. That gap costs dispensaries $50K+/year.
AP
Centime vs ShelfSpace — Cannabis AP Software vs Managed Service
Centime is AP software with a cannabis page. ShelfSpace is a managed AP team built for cannabis. One gives you tools. The other does the work.
AP
The Real Cost of Managing Cannabis AP Yourself
A full-time AP person costs $55K+. Add missed credits, overpayments, and vendor errors — DIY AP costs dispensaries $100K+/year. There's a better way.
AP
Order.co vs ShelfSpace — Procurement Platform vs Managed Cannabis AP
Order.co consolidates purchasing. ShelfSpace verifies invoices, recovers credits, and settles consignment. Different tools for different problems.
AP
Your Cannabis CPA Doesn't Do AP. Here's What's Missing.
A CPA does your books. They don't verify invoices, recover credits, or handle vendor emails. That's a different job.
AP
Why Most Dispensaries Overpay Their Vendors
Missed credits, duplicate payments, and bad invoice tracking cost dispensaries more than they realize.
AP
Cannabis Accounts Payable: The Hidden Cost of Doing It Yourself
The true cost of managing AP in-house goes far beyond the person you hire to do it.
AP
What Does a Cannabis Dispensary Pay in Vendor Costs Per Year?
A realistic look at what dispensaries spend on vendor payments, processing fees, and operational overhead annually.
AP
Cannabis Deliveries by Email: A Buyer's Guide
How dispensary buyers manage cannabis deliveries by email — forward invoices, update ETAs, attach COAs, and leave notes for the dock crew without touching the portal.
AP
Cannabis Dispensary QuickBooks Setup: A Step-by-Step Guide
How dispensaries connect QBO to ShelfSpace — Bills, Bill Payments, Bookkeeper Match Health, and check-clearing status syncing back from QBO daily.

Consignment 9

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Consignment
Anatomy of a Consignment Settlement Report
Page by page: the six-page weekly report and Check-21 payment we send your consignment vendors. Includes downloadable sample PDF.
Consignment
LeafLink Payment on Sell-Through vs ShelfSpace — What's Actually Managed?
LeafLink's sell-through feature delays payment. ShelfSpace manages the entire consignment lifecycle — settlements, checks, credits, vendor communication.
Consignment
Cannabis Consignment: ERP Software vs Managed Service
Should you run consignment yourself with ERP software or hand it to a managed service? Here's the real comparison for cannabis dispensaries.
Consignment
Why General Consignment Software Doesn't Work for Cannabis Dispensaries
SimpleConsign and Ricochet are built for thrift stores. Cannabis consignment needs Metrc, Check 21 checks, and credit recovery. Here's why.
Consignment
Running Cannabis Consignment on Spreadsheets? Here's What It's Costing You.
Most dispensaries run consignment on Excel. Manual POS pulls, formula errors, handwritten checks, zero credit recovery. Here's what it actually costs.
Consignment
Reciprocal Buying in Cannabis: How Consignment Eliminates the Risk
Reciprocal buying between vertically integrated cannabis groups is risky on wholesale terms. Consignment eliminates the risk. Here's how.
Consignment
Why Vertically Integrated Cannabis Companies Use ShelfSpace
Manual transfer pricing between your production and retail entities is a time sink. ShelfSpace replaces it with consignment settlements and configurable margins.
Consignment
How Cannabis Consignment Works: A Guide for Dispensary Operators
A complete breakdown of consignment for cannabis retailers — how it works, why it matters, and how to get started.
Consignment
How to Get Started with Cannabis Consignment at Your Dispensary
A step-by-step guide to launching consignment at your dispensary — from vendor conversations to your first settlement.
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