Plain English: free portal, no fees, paid on the terms you set with the retailer, all your ShelfSpace retailers in one login.
| Today | With ShelfSpace |
|---|---|
| You invoice the retailer; you call AP if it's late | Same invoice — paid through us on the terms you set, or Metrc-driven weekly settlement if you ship on consignment |
| Wait past terms when the retailer's behind | Paid on time per your terms — COD or net for wholesale, weekly settlement for consignment |
| Email asking "where's my check?" | Log in, download your check yourself the day it's cut |
| Credit memo conversations happen over phone or email | Credit memos sent through the portal — you approve or dispute in one click |
| Sales data: whatever the retailer chooses to share | Real-time sell-through visibility on your products at every ShelfSpace retailer |
| Multiple retailers = multiple AP contacts and systems | One login covers every ShelfSpace retailer you work with |
Every vendor working with a ShelfSpace retailer gets free access to the portal. One login, every retailer. Download checks the day they're cut, see real-time sell-through across your customers, approve or dispute credit memos without phone tag, and ask ShelfiQ about anything in plain English.
No. The portal is free, there are no per-transaction fees, and we don't take a percentage of your invoices. We're paid by the retailer, not by you. We've never charged vendors and have no plans to.
No. ShelfSpace never collects vendor bank account numbers — there's no field for it in the system. You're paid with a Check 21 check you download from this portal and deposit like any other check. There's nothing stored for anyone to steal. If you want the longer version, here's our honest answer to whether ShelfSpace is safe for vendors.
On the terms you've already agreed to with the retailer. Wholesale invoices pay COD or on net terms (Net 7, Net 30, etc.) — once the invoice is approved and at its due date, the check is cut and you download it from the portal. If you ship on consignment, settlement runs weekly from POS data and your check is ready that cycle. Your terms don't change — we just stop being the reason you're waiting.
We're the AP team now, so the question comes to us first. We triage with Metrc data and delivery records, and most issues resolve within 24 hours without you chasing anyone. If we can't resolve it ourselves, we loop in the retailer directly — you're not stuck in a portal ticket queue waiting on someone to respond.
It's a Check 21–compliant Substitute Check, legally valid under federal law. You can deposit it by mobile phone, print it and walk it into the bank, or process it through remote deposit capture. Your bank doesn't treat it differently from a paper check from the retailer.
Your relationship with the retailer is unchanged. You'd go back to invoicing them directly, the way you did before. Nothing about your business depends on us continuing to exist — we don't hold your money, we don't hold your data, we don't lock you in.
Your product, your inventory, until it sells. When you ship on consignment, the product lives on the retailer's shelf but stays your property. The retailer's POS sees the unit ring at the register, and that's the trigger that creates the obligation to pay you. No invoice required up front. No COD. No Net 30 from a purchase order that may or may not exist.
Settlement runs weekly from POS data. Every cycle, ShelfSpace pulls the week's POS data and calculates what's owed to you on each unit per your wholesale terms with the retailer. You see the calculation line by line in the portal. Your check is ready that cycle. No invoicing, no chase, no reconciliation calls.
Unsold product comes back, no questions. If a SKU isn't moving, you can pull it. No write-off, no awkward "we need to return this" conversation. Your product, your decision.
Chris ran a vertically integrated cannabis company for nearly a decade — production and retail. He's been the vendor waiting months on a check, and he's been the retailer trying to verify what got delivered. ShelfSpace exists because both sides deserve better. We're cannabis-specific, METRC-certified, and bank-grade secure.