Tick one box and a polite assistant calls the store from your number, walks through what’s owed, and comes back with a date and a way to pay.
ShelfSpace never touches the money · Certified Metrc Third-Party Vendor
Hear a sample call, start to finish, and what lands back in your account. Read the transcript →
Most stores aren’t refusing to pay. They just need someone to ask. But nobody on your team has time to call every store, every week.
The fourth “still past due” email looks just like the first three. A busy buyer puts it off again.
Finding the right number, getting the right person, reading out invoice numbers. Multiply by every store that owes you.
A promise made on the phone lives in one person’s head. When Friday passes, nobody notices.
When you send a store its invoices, tick Call this account too and pick the number to call. Never on unless you turn it on.
From your business number. It says up front it’s automated and recorded, finds the person who pays the bills, and walks through what’s owed.
An exact date, and how they’ll pay: check, ACH, wire, cash on delivery, or the pay link. Missing invoices get re-sent on the spot.
The promise lands in your account. Click Confirm and the reminder emails pause until that date. Nothing changes until you do.
“I never got that one” gets the invoices and the pay link re-sent to the billing email on file, while they’re still on the line.
An exact date and a payment method, never a vague “soon.” It reads the promise back before it hangs up.
If the store disagrees with an invoice, it writes down why and passes it to you instead of arguing.
Wrong person? It asks who handles the bills and passes the new name and number to you.
Ask it to stop calling and it stops, right then. Invoices keep going out by email.
The result shows on the invoice’s activity and in your notifications, so anyone on your team can see what was said.
Next to Preview email on each store’s card, Preview call rings your phone with that store’s real invoices, in the same voice, from the same number. Nothing gets saved. Not ready to pick a store? Try a sample call uses made-up invoices.
You know exactly what your stores will hear, word for word, before you turn it on.
Every call says, in its first sentence, that it’s an automated assistant and the call is recorded. It never pretends to be a person.
No bank or card numbers over the phone. Payment goes through the pay link, by email.
Monday to Friday, 10am to 4pm in the store’s local time, skipping holidays. At most one round of calls per store a week.
Get a free AR review. See what you’re owed, then let ShelfCollect call, follow up, and track every promise to pay it.
Seeing what you’re owed is free — we run the rest for you, scoped to your operation.