Tutorials

Learn ShelfSpace, one video at a time

Short, focused walkthroughs of the platform — recorded in a live sandbox, narrated start to finish, each with a full transcript. Everything you need to run ShelfSpace without picking up the phone.

ShelfSpace Delivery Dashboard

6 videos — a step-by-step walkthrough of the ShelfSpace delivery workflow.

ShelfSpace Credit Memos

13 videos — a step-by-step walkthrough of the ShelfSpace delivery workflow.

Co-Marketing Credits — video thumbnail Episode 1 2:32

Co-Marketing Credits

When you and a vendor discount together, they share the hit

Watch + transcript
Inventory Aging Credits — video thumbnail Episode 2 3:34

Inventory Aging Credits

When product ages past its threshold and sells low, the vendor shares the hit

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Setting Your Credit Rates — video thumbnail Episode 3 3:35

Setting Your Credit Rates

The four dials that decide every credit memo — set once, per vendor

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The Promotions Page — video thumbnail Episode 4 2:41

The Promotions Page

Advance vendor approval turns a markdown you'd otherwise absorb into vendor-funded co-marketing (wholesale) or added discount budget (consignment).

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Running Credit Recovery — video thumbnail Episode 5 3:46

Running Credit Recovery

Load last month's POS reports into the self-serve wizard and turn them into a clean stack of vendor credit memos — the whole monthly cycle, start to finish.

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What Is a Credit Memo? — video thumbnail Episode 6 1:55

What Is a Credit Memo?

The documented way to recover what your vendors owe you

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Return & Waste Credits — video thumbnail Episode 7 2:00

Return & Waste Credits

The credits vendors almost never argue with

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Reviewing & Sending Credit Memos — video thumbnail Episode 8 3:04

Reviewing & Sending Credit Memos

Check every draft, then send the month as one clean batch

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The Monthly Vendor Review — video thumbnail Episode 9 2:28

The Monthly Vendor Review

After you send a credit memo: how the vendor approves, partials, or declines — and how deemed approval protects you when they go quiet.

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Credit Recovery Settings — video thumbnail Episode 10 3:38

Credit Recovery Settings

Every switch that shapes what you ask each vendor — set once

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ShelfiQ Handles the Vendor's Reply — video thumbnail Episode 11 2:05

ShelfiQ Handles the Vendor's Reply

Vendors reply by email — your AI assistant does the rest

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How Approved Credits Get Applied — video thumbnail Episode 12 2:46

How Approved Credits Get Applied

From approved to real dollars back — mostly on its own

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The Scorecard: Measuring Your Credit Program — video thumbnail Episode 13 2:28

The Scorecard: Measuring Your Credit Program

One screen for what your credit program actually recovered

Watch + transcript